Lindsay-Phillips.com Return & Exchange Policy
Lindsay Phillips will gladly accept returns and exchanges on any product bought on Lindsay-Phillips.com within 30 days of purchase. All returns must be unworn and in their original packaging. For exchanges, please include a note detailing desired style and/or size. If your product is defective and was purchased at Lindsay-Phillips.com, we allow 60 days from date of purchase to return the product for an exchange or credit. If your product is defective and was purchased in a store, please return your item to the store in which you purchased it for a replacement or refund.
Unfortunately, purchases made in a store cannot be returned or exchanged for any reason via Lindsay-Phillips.com. Any merchandise purchased from a store does not qualify for a warranty through Lindsay-Phillips.com and must be returned or exchanged according to that store’s policy. Any returns of in store purchases sent to Lindsay-Phillips.com will not be processed for a credit. Please contact the store in which you purchased your product directly for more information.
*Please be aware that exchanges will be processed as quickly as possible. Please allow up to 3 weeks for an exchange or return to be received and processed.
How do I process a return or exchange for a Lindsay-Phillips.com purchase?
In order to exchange/return your product, please ship it to our Missouri Warehouse at the address below and include the original packing slip. Return shipping is the responsibility of the buyer. If you do not have the original packing slip, please include a note that specifies the order #, item you are returning including the size and color. For the items you wish to receive an exchange, please specify the product name, color, and size of the item you would like to exchange it for. To ensure that the package arrives back to us safely and timely, please ship via pre-paid method such as USPS or FedEx. We will not accept C.O.D. deliveries or any packages without a return shipping address. For your protection, we suggest using a trackable and insured method, although it is not required.
All returns & exchanges should be shipped to:
Lindsay Phillips Division of Trimfoot Company
115 Trimfoot Terrace
Farmington, MO 63640
Attn: Return Department