Lindsay Phillips Returns & Exchanges

Returns & Exchanges



  • Lindsay Phillips will gladly accept returns and exchanges on any product bought on Lindsay-Phillips.com within 30 days of purchase.
  • All returns must be unworn and in their original packaging.
  • If your product is defective and was purchased at Lindsay-Phillips.com, we allow 60 days from date of purchase to return the product for an exchange or credit. If your product is defective and was purchased in a store, please return your item to the store in which you purchased it for a replacement or refund.

Unfortunately, purchases made in a store cannot be returned or exchanged for any reason via Lindsay-Phillips.com. Any merchandise purchased from a store does not qualify for a warranty through Lindsay-Phillips.com and must be returned or exchanged according to that store's policy. Any returns of in store purchases sent to Lindsay-Phillips.com will not be processed for a credit. Please contact the store in which you purchased your product directly for more information.

Online Return Instructions


  1. Complete the Returns & Exchanges Form
  2. Download, print and complete the form (PDF)

    If you do not have access to a printer, please fill out the form on your computer, save the file and email it to support@lindsay-phillips.com

  3. Repack Merchandise
  4. Package the items to be returned or exchanged in its original container, if available. Enclose the completed Returns & Exchanges Form and a copy of your original Lindsay-Phillips.com receipt or packing slip

  5. Ship
  6. Please send all returns & exchanges to:

    Lindsay Phillips Returns
    Trimfoot Company
    115 Trimfoot Terrace
    Farmington, MO 63640

Rules & Restrictions for Returns


  • Customer is responsible for cost of shipping, unles otherwise noted.
  • All returns must be accompanied by a Returns & Exchanges Form and a copy of receipt or packing slip.
  • Shipping and handling charges are non-refundable.
  • Items must be returned in new, unused condition and in original packaging.
  • We are not responsible for any damage or loss of product in transit back to us.
  • In the event an item is damaged during shipment, please contact the carrier with your tracking number.
  • Original form of payment will be credited for your refund.
  • We reserve the right to refuse a refund request if it does not comply with these policies.

Damaged or Defective Items

In the event an item is defective upon receipt or has a manufacturing defect, please fill out a Returns & Exchanges Form with Defective noted on the form. Items will be inspected and a determination made as to the cause of the defect.